The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We gladly accept layaway on all items in our shop.
All pieces may be reserved with a 20% non-refundable deposit. Regretfully I can only reserve items for 24 hours without the deposit.
After the deposit is made you then have 2-4 months to complete the outstanding balance at your own convenience without any pressure from me.
I usually ask items under £200 are paid within 2 months and any items over £200 are to be paid within 3-4 months. But this can be discussed to suit you.
If a layaway is cancelled the deposit amount is non-refundable. If a layaway item is returned you are only eligible for shop credit.
All orders are shipped using Royal Mail and are securely padded in transit, with full tracking and insurance for your peace of mind.
- FREE EXPRESS DELIVERY on all orders worldwide!
- Orders placed by 12pm (GMT) will be dispatched the same day
- All items are posted in a professional jewellery presentation box